General Terms and Conditions – KNIKSTUDIO – 4 June 2026
Article 1 – Details
| Name | General Partnership (Vennootschap onder Firma): KNIKSTUDIO |
| Address | Greate Buorren 2, 9088AE Wirdum |
| Chamber of Commerce (KVK) | 99560127 |
| VAT | NL869039829B01 |
| IBAN | |
| Website | www.knikstudio.nl |
| info@knikstudio.nl |
Article 2 – Applicability
These general terms and conditions apply to every offer made by KNIKSTUDIO and to every agreement concluded (including remotely) between KNIKSTUDIO and the customer. By making payment, the consumer automatically agrees to these terms.
KNIKSTUDIO reserves the right to supplement and/or amend the general terms and conditions and the content of the website, particularly where this is required by law. The most recent version always applies. These terms are governed by Dutch law.
Article 3 – Prices
All prices on the website are stated in euros, including 21% VAT.
Any price adjustments will be stated on the website.
Once an order has been placed, no price change can be applied for that consumer.
Article 4 – Material and Product
KNIKSTUDIO products are handmade from PMMA acrylic. Because these are handmade products, they may vary slightly from one delivery to another. We do not regard this as a defect, but rather as a unique characteristic of each product.
The website contains an ‘Onderhoud & Verzorging’ (Care & Maintenance) page, which the consumer must read and follow carefully. KNIKSTUDIO is not liable for damage caused by improper handling or by failure to follow the usage and maintenance instructions.
Article 5 – Orders
After placing an order, the consumer receives a confirmation by email.
Changing an order is possible up to 2 hours after ordering. Let us know via info@knikstudio.nl.
We always try to ship our orders within 5 working days. As this is a handmade product, in exceptional cases this may extend to 15 working days, if we do not have the right materials available.
For large orders, different delivery times may apply; please contact us in advance via info@knikstudio.nl.
Shipping costs are at the consumer’s expense. This is because these are heavy, large items and the cost often varies by location.
We currently ship worldwide; if this is not possible, please let us know via info@knikstudio.nl.
Article 6 – Payment and Delivery Time
The product is paid for fully in advance. We do this because making a custom table and bending it into the right shape is a lengthy process. We want every item to be perfect, and this takes a lot of time.
We always aim to ship the product within 5 working days, unless KNIKSTUDIO states otherwise by email.
It can of course happen that a package is occasionally delayed by our postal carrier, due to busy periods or strikes. We are not liable for this and we ask for your understanding.
If a product is no longer available, this will be communicated by email and the full amount will of course be refunded.
Article 7 – Delivery and Assembly
Delivery takes place at the address provided by the consumer. If you accidentally provided the wrong address, send an email directly to info@knikstudio.nl within 2 hours of ordering. If it is later than two hours, please still contact us via the email address, but bear in mind that a shipment may already have been prepared and sent. In the case of a shipped order, we unfortunately cannot guarantee that we can change the address.
The customer is responsible for correctly providing all information needed to deliver the product.
KNIKSTUDIO always wants to help find a solution if damage has occurred during delivery. We ship our products in large boxes with a full mould around them. It can of course happen that a product arrives broken; in that case, contact us immediately and we will think along with you about the best solution.
In the event of absence at the time of delivery, the consequences and any costs are at the customer’s expense.
Pickup is only possible by appointment; please contact us in advance via info@knikstudio.nl.
Article 8 – Warranty
You may of course expect a sound product from us, but a problem can always arise. In the event of damage or defects in our products that should not occur under normal use, you can always contact us. For delivery defects or other problems, you must report this within 30 days of purchase via info@knikstudio.nl. We can then look at the best solution for your problem together with you!
After 30 days we are of course also open to questions about defects or imperfections in our product; in that case too, please contact info@knikstudio.nl. Please note, however, that after 30 days scratches may arise from daily use. This always falls outside our warranty, as a table is an everyday-use item. This is also unavoidable with PMMA acrylic. We can offer support or give tips on dealing with this kind of scratch. Just contact us for these tips!
Article 9 – Image Material
It is not permitted to use information and/or image material from the KNIKSTUDIO website without express written permission, regardless of the purpose.
Article 10 – Copyright
All content on the KNIKSTUDIO website — including images, files, texts and the design — is the property of KNIKSTUDIO. Use by third parties is not permitted without written permission. If you would like to use our image material, just send a message to info@knikstudio.nl!
Article 11 – Privacy Statement
KNIKSTUDIO respects the privacy of our customers and therefore only processes personal data in order to deliver our services as optimally and securely as possible. The safety and protection of personal data is a priority.
Article 12 – Returns
The statutory 14-day cooling-off period applies, starting on the day of receipt. This period does not apply to custom-made products.
Register a return by email to info@knikstudio.nl, stating your name, address and account number for the refund.
The product is returned via a Dutch parcel delivery service chosen by the consumer. The costs of the return process are at the consumer’s expense, as we do not wish to contribute to the order-and-return habit of fast furniture. If you would like to check whether a product is really what you think it is, take a look at a store near you. A page listing all resellers will be online soon. It is also possible to purchase a sample set. This sample set has all our product colours on a tag. With this you can properly test whether a colour suits your interior.
When returning a product, the product must be returned complete, undamaged and free of signs of use. In the event of damage, only part of the amount will be refunded.
Shipping costs from KNIKSTUDIO to the consumer are not refunded.
After registering, the consumer has 14 days to return the product.
After approval and receipt of the return shipment, the purchase amount is refunded.
Returns that do not meet the above conditions will not be processed.
Article 13 – Force Majeure
If KNIKSTUDIO is unable to deliver a product due to force majeure, KNIKSTUDIO cannot be held liable for this. In that case, KNIKSTUDIO will seek a suitable solution together with the consumer.
This page has been translated using AI. Therefore any mistakes in the translations can’t be accounted for by us. The ‘Algemene Voorwaarden’ page in Dutch, is leading.